Care & Repair Service with CASHMERE SPA

Pamper, revitalize, and rejuvenate your favorite pieces.

Longevity is Sustainability

At the end of each wearing season, you are invited to send your Cashmere possum and Merino possum pieces to the CASHMERE SPA. Here, your favorite items will be pampered, revitalized, and rejuvenated. After the tailored treatments, your items will be returned to you in a condition as close to their original state as possible.

What are the steps in the pampering treatment of your submitted favorite pieces?

Step 1
Inspection

When your knitwear arrives at the Cashmere Spa, it is inspected to determine what needs to be done.

Step 2
Cooling

Your knitwear is then placed in cooled quarantine for two weeks to kill bacteria and protect our workers.

Step 3
Repairs

Next, any holes, dropped stitches, or other damages are repaired by our specially trained staff.

Step 4
Anti-Pilling

Your knitwear is gently shaved to remove pilling, making the wool look as good as new.

Step 5
Washing
Following the specific care instructions, your knitwear is washed.
Step 6
Steaming
Your knitwear is hand-steamed to return it to its original shape.
Step 7
Disinfecting

The steaming process kills bacteria that the knitwear may have picked up. This ensures that you are protected when your item returns.

Step 8
Packaging
After your knitwear has been pampered in the Cashmere Spa, it undergoes a final inspection. Then, the knitwear is carefully packaged and sent back to you.

Price List