Privacy Policy

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Data Protection – Privacy Policy

Unless stated otherwise below, providing your personal data is neither legally nor contractually required, nor necessary for entering into a contract. You are not obliged to provide the data. Failure to provide it will have no consequences. This applies only to the processing operations listed below for which no other indication is made.

“Personal data” means all information relating to an identified or identifiable natural person.

Server Log Files

You can visit our webpages without providing any personal information.

Each time you access our website, usage data is transmitted to us or our web host/IT service provider by your internet browser and stored in log files (so-called server log files). The data stored includes, for example, the name of the accessed page, date and time of access, the IP address, the amount of data transferred, and the requesting provider.

The processing is based on Art. 6 (1)(f) GDPR, arising from our overriding legitimate interest in ensuring uninterrupted operation of our website and improving our offering.

Contact

Controller

Please contact us if desired. The controller for data processing is: , , , ,

Customer-Initiated Contact via Email

If you contact us proactively by email, we collect your personal data (name, email address, message text) only to the extent you provide it. Processing of the data serves to handle and answer your contact request.

If the contact serves to carry out pre-contractual measures (e.g., consultation regarding purchase interest, preparation of an offer) or relates to an existing contract between you and us, this processing is based on Art. 6 (1)(b) GDPR.

If the contact is made for other reasons, this processing is based on Art. 6 (1)(f) GDPR arising from our overriding legitimate interest in processing and responding to your inquiry. In this case, you have the right to object at any time, for reasons arising from your particular situation, to such processing of your personal data based on Art. 6 (1)(f) GDPR.

We only use your email address to handle your request. Your data will then be deleted in compliance with statutory retention periods, provided you have not consented to further processing and use.

Collection and Processing When Using the Contact Form

When using the contact form, we collect your personal data (name, email address, message text) only to the extent you provide it. Processing of the data serves the purpose of making contact.

We only use your email address to handle your request. Your data will then be deleted in compliance with statutory retention periods, provided you have not consented to further processing and use.

Customer Account

When opening a customer account, we collect your personal data to the extent specified there. Processing of the data serves to enhance your shopping experience and streamline order processing. The processing is based on Art. 6 (1)(a) GDPR with your consent. You may revoke your consent at any time by notifying us, without affecting the lawfulness of the processing carried out based on your consent prior to revocation. Your customer account will then be deleted.

Collection, Processing, and Transfer of Personal Data for Orders

When placing an order, we collect and process your personal data only to the extent necessary to fulfill and process your order and to handle your inquiries. Providing the data is necessary for contract conclusion. Failure to provide it will result in the contract not being concluded. The processing is based on Art. 6 (1)(b) GDPR and is necessary for the performance of a contract with you.

Data may be transferred, for example, to the shipping companies and dropshipping providers you have chosen, payment service providers, order-processing service providers, and IT service providers. In all cases, we strictly observe statutory provisions. The scope of data transfer is limited to the minimum required.

Advertising

Use of Email Address for Newsletter Dispatch

We use your email address, independently of contract processing, exclusively for our own advertising purposes to send newsletters, provided you have given your explicit consent. The processing is based on Art. 6 (1)(a) GDPR with your consent. You may revoke your consent at any time without affecting the lawfulness of the processing carried out based on your consent prior to revocation. You may unsubscribe from the newsletter at any time using the link provided in the newsletter or by notifying us. Your email address will then be removed from the distribution list.

Use of Email Address for Direct Advertising

We use your email address, which we have received in connection with the sale of a good or service, to send electronic advertising for our own goods or services similar to those you have already purchased from us, provided you have not objected to this use. Providing the email address is necessary for contract conclusion. Failure to provide it will result in the contract not being concluded. The processing is based on Art. 6 (1)(f) GDPR arising from our overriding legitimate interest in direct advertising. You may object to this use of your email address at any time by notifying us. The contact details for exercising your right to object can be found in the imprint. You may also use the link provided in the advertising email. No costs will be incurred other than transmission costs at basic rates.

Inventory Management

Use of an External Inventory Management System

We use an inventory management system pursuant to an order processing agreement to fulfill contracts. Your personal data collected in connection with the order will be transferred to Pickware GmbH, Goebelstr. 21, 64293 Darmstadt.

Use of SOFORT

We use the payment service provider SOFORT GmbH (Theresienhöhe 12, 80339 Munich, Germany; “SOFORT”) for payment processing on our website. SOFORT GmbH is part of the Klarna Group (Klarna Bank AB (publ), Sveavägen 46, 11134 Stockholm, Sweden). Processing of data serves to offer you various payment methods via SOFORT. If you choose this payment option, the data required for payment processing will be transmitted to SOFORT. This processing is based on Art. 6 (1)(b) GDPR. Detailed information on data processing when using SOFORT can be found at https://www.sofort.com/1.0/shared/content/legal/terms/de-DE/SOFORT/ and https://www.klarna.com/sofort/.

Cookies

Our website uses cookies. Cookies are small text files that are stored by the internet browser on the user’s computer system. When a user visits a website, a cookie may be stored on the user’s operating system. This cookie contains a unique identifier string that enables the browser to be recognized upon returning to the site.

Cookies are stored on your device, giving you full control over their use. By adjusting your browser settings, you can be notified before cookies are set and decide individually whether to accept them, and you can prevent storage of cookies and transmission of the contained data. Cookies already stored can be deleted at any time. However, we note that you may then not be able to use all functions of this website to their full extent.

At the links below, you can find information on how to manage (including disable) cookies in the major browsers:

Technically Necessary Cookies

Unless stated otherwise below, we only use these technically necessary cookies to make our offering more user-friendly, effective, and secure. Cookies also enable our systems to recognize your browser even after a page change and to offer you services. Some functions of our website cannot be offered without cookies. For these, it is necessary that the browser be recognized after a page change.

The use of cookies or similar technologies is based on § 25 (2) TTDSG. Processing of your personal data is based on Art. 6 (1)(f) GDPR arising from our overriding legitimate interest in ensuring the website’s optimal functionality and an effective, user-friendly design of our offering. You have the right to object at any time, for reasons arising from your particular situation, to such processing of your personal data.

Advertising Tracking

Use of the Meta Pixel

We use the Meta Pixel from Meta Platforms Ireland Limited (4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; “Meta”) on our website.

Meta and we are joint controllers for the collection of your data and its transmission to Meta when using this service. The basis for this is an agreement between us and Meta on joint processing of personal data, specifying respective responsibilities. The agreement can be viewed at https://de-de.facebook.com/legal/terms/businesstools.

This application serves to target website visitors with interest-based advertising on Facebook and Instagram. A remarketing tag from Meta is implemented on the website. When you visit the site, this tag establishes a direct connection to Meta servers, transmitting which pages you visited. Meta assigns this information to your Facebook and/or Instagram user account. When you later visit Facebook or Instagram, you will see personalized ads based on your interests.

Your data may be transmitted to the USA. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Meta is certified under the TADPF and has committed to complying with European data protection principles.

Processing of your personal data is based on your consent under Art. 6 (1)(a) GDPR. You may revoke your consent at any time without affecting the lawfulness of processing carried out based on your consent prior to revocation. You can deactivate the “Custom Audiences” remarketing function here.

Use of Google Ads Conversion Tracking

We use the “Google Ads” online advertising program and conversion tracking (conversion action analysis) as an analytics service of Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”).

If you click a Google ad, a conversion tracking cookie is placed on your device. These cookies have a limited lifespan, contain no personal data, and do not serve for personal identification. If you visit certain pages of our website while the cookie is still valid, Google and we can recognize that you clicked the ad and were redirected to that page.

The information obtained via the conversion cookie is used to compile conversion statistics. We learn the total number of users who clicked our ads and were redirected to a page marked with a conversion tracking tag. We do not receive any information that personally identifies users.

Your data may be transmitted to Google LLC’s servers in the USA. For the USA, there is an adequacy decision by the EU Commission, the Trans-Atlantic Data Privacy Framework (TADPF). Google is certified under the TADPF and has committed to complying with European data protection principles.

The use of cookies or similar technologies is based on your consent under § 25 (1) TTDSG in conjunction with Art. 6 (1)(a) GDPR. You may revoke your consent at any time without affecting the lawfulness of processing carried out based on your consent prior to revocation. Detailed information and Google’s privacy policy can be found at https://www.google.de/policies/privacy/.

Use of Google AdSense

We use Google AdSense from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”) on our website.

Processing of data serves to rent advertising space and deliver interest-based ads from the Google Display Network. Google uses cookies to analyze your website use. The information generated by the cookie about your website use is generally transmitted to a Google server in the USA and stored there.

Plugins and Miscellaneous

Use of Social Plugins via “Shariff”

We use social network plugins on our website. To ensure you retain control over your data, we use the privacy-friendly “Shariff” buttons.

Without your explicit consent, no connections are made to social network servers and no data is transmitted.

“Shariff” is developed by the specialists of the computer magazine c’t. It enables more privacy online and replaces the standard social media “Share” buttons.

If you click a button, a popup appears where you can log in with your credentials to the respective provider. Only after this active login by you is a direct connection to the social networks established.

By logging in, you consent to the transmission of your data to the respective social media provider, including your IP address and information about which pages you visited. If you are logged into one or more social network accounts, the collected information will also be assigned to those profiles.

For detailed information on the scope and purpose of data collection and your rights, please refer to the privacy notices of the providers linked below.

Use of Google reCAPTCHA

We use the reCAPTCHA service from Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland; “Google”) on our website. The check serves to distinguish human input from automated processing. Your input is transmitted to Google and further used there. Additionally, your IP address and any other data required by Google for reCAPTCHA are transmitted to Google. This data is processed by Google within the EU and may be transferred to Google LLC’s servers in the USA. For the USA, the EU Commission’s adequacy decision, the Trans-Atlantic Data Privacy Framework (TADPF), applies. Google is certified under the TADPF and has committed to complying with European data protection principles.

The use of cookies or similar technologies is based on your consent under § 25 (1) TTDSG in conjunction with Art. 6 (1)(a) GDPR. Processing of your personal data is based on your consent under Art. 6 (1)(a) GDPR. You may revoke your consent at any time without affecting the lawfulness of processing carried out based on your consent prior to revocation.

For more information on Google reCAPTCHA and its privacy policy, please visit: https://www.google.com/recaptcha/intro/android.html and https://www.google.com/privacy.

Rights of Data Subjects and Storage Duration

Storage Duration

After complete contract fulfillment, data will initially be stored for the duration of the warranty period and thereafter in compliance with statutory, particularly tax and commercial law retention periods, and then deleted once the period expires, provided you have not consented to further processing and use.

Rights of the Data Subject

Under the statutory conditions, you have the following rights under Art. 15–20 GDPR: the right to access, rectify, erase, restrict processing, and data portability.

Under Art. 21 (1) GDPR, you also have the right to object to processing based on Art. 6 (1)(f) GDPR, as well as to processing for direct advertising purposes.

Right to Lodge a Complaint with a Supervisory Authority

Under Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority if you believe that the processing of your personal data is unlawful.

Right to Object

If the processing activities described here are based on our legitimate interest under Art. 6 (1)(f) GDPR, you have the right to object at any time, for reasons arising from your particular situation, to such processing with future effect.

After an objection, processing of the affected data will cease unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.

If processing of personal data for direct advertising is carried out, you may object to this processing at any time by notifying us. After an objection, we will cease processing the affected data for direct advertising purposes.

last updated: November 29, 2023